Thank you for contacting Pagely. There are three primary means of downloading a database export:

phpMyAdmin’s “Export” feature. This is accessible at the location below in conjunction with your Atomic Control Panel username and password:
https://p1265-admin.pagelyhosting.com/login.php

Our Atomic Control Panel’s Backups Area
WordPress App Backups and Restoration

WP-CLI during an SSH session
Exporting Databases with WP-CLI