The Unofficial WP Engine: Preview & Beginner’s Guide

This guide was updated on the 12 April 2013 with videos from the beta WP Engine Control Panel which has since gone live – Nick, 12 April 2013

This article is going to tell you all those secrets that all those dastardly folk at WP Engine (my favourite WordPress hosting company and who I host with) tried to stop but failed!

But wait, before you read on… this article is for two kinds of people only. If you are not one of these types of people you should stop reading now!

  1. You have already signed up for WP Engine but don’t feel like you’ve ‘got’ all the features yet
  2. You are thinking of signing up for WP Engine but not sure what you get.

With that in mind proceed but know that:

  • At almost 60 minutes long in total these eight videos can be watched in pretty much any order so we advise dipping in and out as necessary
  • If you use WP Engine a lot you might want to bookmark this page.

Now start watching before they stop me for good.

Part 1: The Dashboard

Topics covered:

  • Login
  • Multiple accounts (or access to other accounts)
  • Visit counts
  • Create users

Part 2: Set-up a new site (skip if you’ve already done this)

Topics covered:

  • Create a site
  • Access site
  • Set-up domains
  • Point multiple domains to one site
  • Change domain of main site

Part 3: Restore Points (never break your site again)

Topics covered:

  • WTF is a restore point
  • Why restore?
  • How do they work?
  • Restore just DB
  • Restore files
  • Download files if you want

Part 4: FTP/SFTP (accessing the files on your server directly)

Topics covered:

  • What is it?
  • How to access
  • Creating logins for others

Part 5: Caching. What is it? Why should you care? How to reset it?

Topics covered:

  • Caching
  • CDN

Part 6: Get support (ZenDesk)

Topics covered:

  • What can I ask?

Part 7: Staging Server

Topics covered:

  • How to make a perfect copy of your main site and play around with it without breaking the live version

Part 8: Redirects

Topics covered:

  • Redirects

That’s it!!1! If you’ve not used WP Engine before and this has got you interested go ahead and check out the:

otherwise go ahead and leave a comment or grab me on Twitter @nickcdavis.


3 responses

  1. Wow. Extremely valuable resource for wpengine beginners like me. Thanks so much.

    I can’t figure out how to set up sub domain between wpengine and hover. Main domain is not going to be used.

    Thanks so much

    1. Thanks Lex, try this:

      – In WPEngine, login to the WP install Dashboard you want to point the sub-domain to
      – Click WPEngine (top of the left menu), make a note of the CNAME it gives you e.g.

      – Login to Hover and click Domains so you can see all domains you have registered with them
      – Click the domain you want to set-up the subdomain on and then click the DNS tab
      – Click ‘Add New’:
      — Hostname is what you want the subdomain to be (excluding the domain name itself so if you want (in my case) just type blog)
      — Record Type: set to ‘CNAME’
      — Target Host: set to the CNAME WPEngine gave you e.g.

      – Now login to the WP Engine dashboard ( and choose the WP install you want to associate the sub-domain with
      – Click ‘Domains’.
      — To set the newly created sub-domain as the primary domain for your WP install just type it at the top of the page and click ‘Add New’. Now log back in to your WordPress install, go to Settings > General and set the sub-domain to be the WordPress Address (URL) / Site Address (URL), you will be prompted to log back into your WP install via the new URL (bear in mind that the CNAME might not redirect instantly)
      — To simply point the sub-domain to another domain already associated with that WordPress install, just add the sub-domain underneath the domain you want it to redirect to in the WP Engine Domains control panel for that install

      Let me know how it goes

      1. Yes Yes Yes. It worked for me. You just don’t realize how important it was to make it work ASAP. Thanks so much. Blessings over your business.